Terms of Use


1. Introduction
DialD is a digital platform helping various medical professionals such as doctors registered with the Medical Council of India, dentists, etc., (Health Care Professionals) to effectively manage their appointment schedules and patient records. We have developed this policy (Privacy Policy) to protect your Personal Information and Sensitive Personal Data or Information.
 
Objective
Our objective is to create a digital platform for doctors and healthcare centres. With DialD, our mission is to help practitioners be more effective and successful.
 
Agreement
This is an agreement between DialD(Company or we) and you, any natural or legal person (you or You or Your), who has agreed to be a user of the Service. by continuing on the app at the time of registration you acknowledge and agree to these terms of service and privacy policy which can be found https://diald.in/privacypolicy.html and which are incorporated herein by reference and/or on entering information as requested on the registration page and/or claiming and/or verifying a pre-existing user profile or such other actions that implies your acceptance to this terms of service.

You always have the right to withdraw the consent provided by you by writing to us at dial@diald.in

The Services may change from time to time, at the sole discretion of the company and you must periodically review these Terms of Service for applicable changes. Your use of this App even after posting changes to this Terms of Service by us constitutes your acceptance to those changes.
 
DialD Accounts
To access the features of the App, you will have to create an account in the App (“Account”). You may never use someone else’s account without permission. When creating your Account, you must provide accurate and complete information. Since you know that the App has been designed for the sole purpose of use by Medical Practitioners, you must submit genuine documents regarding your qualifications as a Medical Practitioner. If You provide any information that is untrue, inaccurate, not current or incomplete or the Company has the reasonable grounds to believe that such information is untrue, inaccurate, not current or incomplete or not in accordance with these Terms of Service, the Company reserves the right to indefinitely suspend or terminate or block your use or access to the App in any manner whatsoever. Should any other user or person act upon such untrue, inaccurate, not current or incomplete information provided or verified by You, the Company shall not be liable for any damages, losses, direct, indirect, immediate or remote, interests or claims, etc., resulting from such information to You or any third party. You shall be liable to indemnify the Company and related parties in accordance with the Indemnity clause contained in this Terms of Service.
 
2. General Use of the Service - Obligations
You agree to the following by virtue of this Terms of Service:
 
Service Eligibility
To use the Services, you agree that: (1) you must be of "Minimum Age" (18 years or older); and (2) if you are a doctor, you must also be holding a medical degree.
 
Your Registration
The confidentiality of your Account and password is your responsibility and also for restricting other's access to your mobile/tab/or any other device through which the App can be used. You agree to accept responsibility for all activities that occur under your Account or password, whether or not authorized by you. You shall immediately notify the Company of any actual or suspected unauthorized use of your Account or password.
 
Notices and Service Messages
You agree that we may communicate with you in the following ways: (1) an email sent to the e-mail id provided by you, or (2) through other means of communication including texts and calls on your mobile number, etc. You agree to keep your contact information up to date.

In the event, you do not wish to be contacted by us or you want to control and limit the nature of messages you receive from us, please write an email to us at dial@diald.in and we shall act accordingly.
 
3. General Use of the Service - Rights and Limits
You agree to the following by virtue of this Terms of Service:
 
Manner of Use
Subject to your compliance with this Terms of Service, the Company hereby permits you to use the App, provided that:
  • You will use the App for personal purposes only. You are not permitted to use or access the App in any manner which is inconsistent with this Terms of Service.
  • You will not duplicate, transfer, give access to, copy or distribute any part of the App in any medium without the Company’s prior written authorization.
  • You will not attempt to reverse-engineer, alter or modify any part of the App.
  • You will adhere to the terms & conditions of this Terms of Service, Privacy Policy, and the Community Guidelines.
Service availability
Subject to applicable laws, we may modify, defer or stop any existing Services provided on the App, or any new services inclusion may be chargeable also including for any premium services provided or amend/introduces fee for the existing services prospectively, at our discretion, after giving prior notice to you in this regard.
 
4. Your Use of Content
In addition to the general restrictions above, the following restrictions and conditions apply specifically to your use of any content:
  • All the intellectual property, inter alia, the trademark, copyright, logo of the App or its content are owned by or licensed to the Comp.
  • You may access the content of the App for your information and personal use according to the terms & conditions enumerated in this Terms of Service.
 
5. Privacy
Your privacy is our most vital principle. We agree that you and your personal information is one of our most important assets. We collect, use and store your personal information or any sensitive personal data or information (as defined under the Information Technology Act, 2000), on networks/database that may be protected by physical as well as reasonable technological security measures and procedures adhering to Information Technology Act 2000 and Rules thereunder. Our current Privacy Policy is available on https://diald.in/privacypolicy.html If you object to your Information being transferred or used in this way please do not use the App.
 
6. Termination Policy
If You violate the terms & conditions of this Terms of Service, Privacy Policy, or is found to be misusing the Services of the App, then the Company, may at any time, without any prior notice terminate Your access to the App. The Company also reserves the right to terminate Your Account at any time at its sole discretion.
 
7. Additional Terms
Along with the above-mentioned terms and conditions of this Terms of Service, you also agree to the following terms:
  • You should be registered under MCI or DCI, as may be applicable and in case if you are a physiotherapist, then you should have a said degree from a recognized university.
  • You should be familiar with Indian Medical Council (Professional Conduct, Etiquette and Ethics) Regulations, 2002, Revised Dentists (Code of Ethics) Regulations, 2014, and Law of Torts and Consumer Protection Act, 1986, as may be applicable to you and follow the same.
  • You should in no way break the secrecy of your patients and not even encourage the same by other Medical Practitioner.
  • You should neither participate in the solicitation of patients nor encourage the same.
  • You are not allowed to advertise.
  • You should abide by all other applicable laws of the land.
  • In case of breach of the said terms, the Company will have the discretion to terminate Your account and de-register You as provided under clause 6 of this Terms of Service.
 
8. Grievance Redressal Mechanism
In case of any grievance, objection, or complaint on Your part concerning the app, other users, or the Company, including any complaints or inquiry about suspension, termination, or blocking of your membership or right to use the app, You should promptly raise such grievance or complaint with the below designated Grievance Officer to enable him to resolve the complaint:
Mr. Dharmaraj D, dial@diald.in